Service Now developer

Key Responsibilities:

• Lead the design and development of ServiceNow solutions across ITSM, ITOM, HRSD, Finance, and GRC modules.
• Architect and implement workflows, business rules, UI policies, and integrations using ServiceNow best practices.
• Customize and configure ServiceNow applications using JavaScript, Glide APIs, Flow Designer, and Integration Hub.
• Develop and maintain integrations with external systems using REST/SOAP APIs.
• Collaborate with stakeholders to gather requirements and translate them into technical solutions.
• Provide technical leadership and mentorship to junior developers.
• Conduct code reviews, unit testing, and maintain technical documentation.
• Ensure compliance with security and governance standards across all ServiceNow implementations.
• Stay current with ServiceNow platform updates and new features.

Required Skills & Qualifications:

• 10+ years of hands-on experience in ServiceNow development and consulting.
• Strong expertise in:
• ITSM (Incident, Problem, Change, Request Management)
• ITOM (Discovery, Event Management, Service Mapping)
• HRSD (Employee Center, Lifecycle Events)
• Finance Operations (Procurement, Budgeting workflows)
• GRC (Policy and Compliance, Risk Management, Audit)
• Proficient in JavaScript, GlideScript, HTML, CSS, and AngularJS.
• Experience with ServiceNow integrations using REST/SOAP APIs.
• ServiceNow Certified System Administrator and Certified Implementation Specialist in relevant modules.
• Excellent problem-solving and communication skills.
• Experience working in Agile/Scrum environments.
• ServiceNow Certified Application Developer

Preferred Qualifications:

• Experience with App Engine Studio and custom application development.
• Exposure to DevOps tools and CI/CD pipelines.
• Familiarity with ITIL, COBIT, and other governance frameworks.
• Competitive compensation and performance incentives.
• Flexible work arrangements.
• Certification and training support.
• Collaborative and inclusive work culture.