Service Engineer- Testing Machine (Off role)

MAIN RESPONSIBILITIES:

• Generate AMC, Calibration, Spares & upgrade orders.
• Installation & commissioning of Testing Machines.
• Attend & resolve all complaints ( wty & out of wty ) on time.
• Ensure all machines under contract are calibrated with relevant standards and procedures with in scheduled time
• Trouble shooting of the electronic problems at it's component level
• Ensure all NABL related activities are followed & completed on time.
• Perform Annual Maintenance contract of the testing machines
• Maintain records for Procedures/Documentation/Field Activity Reports.
• Ensure customer queries, complaints, billing, payment and service requests are resolved on time.
• Building long time successful relationships with the key customers.
• Collaborate with BS team for spare parts & supply to maintain less breakdown time.

COMPETENCIES REQUIRED:

• Must have the ability to grasp tethe chnical aspects of the products.
• Problem Solving & Decision making
• Execution Excellence
• Interpersonal Relationships
• Should be good planner & organizer.