Senior Role - Telesales/Telecalling

We are looking for a dynamic and results-driven Business Development Executive (Telesales) to join our Research & Development team. The role involves promoting research and academic services, generating leads through telesales, and building strong client relationships with PhD scholars, researchers, and institutions.

Key Responsibilities

• Make outbound telesales calls to generate leads and convert them into business opportunities.
• Promote PhD research assistance, publication support, and R&D services to potential clients.
• Understand client requirements and suggest suitable research and development solutions.
• Maintain a strong follow-up system to ensure lead conversion.
• Build and maintain long-term relationships with researchers, scholars, and academic institutions.
• Achieve sales targets and contribute to organizational growth.
• Maintain proper records of client interactions and sales activities.

Key Skills

• Strong communication and convincing skills (English mandatory).
• Good telephone etiquette and client handling skills.
• Ability to explain research and development services clearly to potential clients.
• Target-oriented and self-motivated.
• Knowledge of MS Office (Excel, Word) for reporting and documentation.
• Prior experience in telesales, academic sales, or research service sales will be an added advantage.

Qualifications

• Any Bachelor's Degree (preferred: Business, Engineering, or related field).
• Freshers with excellent communication skills may also apply.