Job Description
Inviting applications for the role of Senior Process Associate, Analytics, MDM (Customer Master)
In this role, you will be handling a team and reporting to the manager of MDM. The Data Analyst will be working with a cross functional team and will maintain, analyse, execute requests with utmost quality with eye for details with good experience in SAP MDM- Customer Master
Responsibilities
Follow defined standard operating processes and procedures for all deliverables (processes)
Accountable for the quality and accuracy
Ensure timely and accurate update of Customer master data records. Responsible for delivering all the tasks on-time, every-time. Ensure that the schedule is reviewed as circumstances change. (timeliness)
Maintain Customer Master data in SAP as per business input and SOP
Highlight and take appropriate help from the Lead on SOP deviations or issues
Raise incident tickets to the relevant helpdesks when there is an issue
Participate in idea generation and improvement activities
Good knowledge of governing policies around Customer data as per the area of work
Ensure all Data Quality KPIs (Key Performance Indicators) are met
Ensure that the company's master data business rules, policies and procedures are adhered to
Identifies areas for data quality and process improvements and helps to resolve data quality problems through the appropriate choice of error detection and correction, process control and improvement, or process design strategies
Qualifications we seek in you!
Minimum Qualifications
Experience - Relevant Years of Experience
Relevant years in SAP Master data for Customer master with a FMCG organization
Good working Knowledge with Hands on SAP S4 HANA, MDG
Education: Bachelor's degree
Flexible with Shift Time.
Should have good knowledge of Customer data requirements
Preferred Qualifications/ Skills
Have a continuous improvement mind set and support improvement projects from data perspective
Advanced use of MS Office (Excel, PowerPoint, Word, Outlook)
Great at communication, collaboration
Flexible, organized, multi- task team player
Analytical, Problem Solving, Excel, Good Communication, able to work individually
Work with business units and process experts to resolve master data issues
High Energy level
Good at Stakeholder Management & Team Collaboration