Collaborate with the Senior Director, CMG, to develop and implement strategic plans and initiatives
Monitor progress against strategic goals and provide regular updates to senior leadership - including In-month performance management & RE tracking, Global QBR, Monthly LT dashboards
Analyze data to identify trends, opportunities, and areas for improvement - including share analytics (Nielsen, Red Seer) and category / brand opportunity analysis leading to customer JBP levers
Lead and manage key projects within CMG, ensuring timely and successful completion - including BPPC, Category development, RGM initiatives
Coordinate cross-functional teams to achieve key project objectives
Develop and maintain project plans, timelines, and budgets
Assist in the development of customer engagement strategies and action plans
Develop and maintain dashboards and reports to track key success metrics - including JBP scorecards, WTMM trackers, Incidence dashboard (QSR, Q-com, MT, Railways, Airways)
Leverage data and analytics to inform strategic decision-making and drive business outcomes.
Identify opportunities for process improvements and drive implementation.
Provide actionable insights and recommendations to the CMG team and senior leadership.
Collaborate with the cross-functional teams to ensure the availability and accuracy of relevant data.
Education and Experience Requirements:
Bachelors degree in a related field; MBA or advanced degree preferred
8+ years of proven experience within a Sales and/ or Account Management function; Strategy experience from top tier consulting firm would be added advantage
Strong project management skills with track record of successfully leading and delivering complex projects
Excellent strategic thinking and problem-solving abilities and strong analytics skills
Exceptional communication and interpersonal skills, with the ability to build and maintain relationships at all levels.
Story telling including well developed Presentation and Business writing skills
Strong organizational and time management skills, with the ability to prioritize and manage multiple tasks simultaneously
Proficiency in Microsoft Office Suite and project management tools
Experience with data analytics tools and platforms (e.g., Tableau, Power BI) is highly desirable
Strategy experience would be preferred; Exposure to Sales / Operations especially in KO system would be added advantage
Competencies and Skills:
Analytical and conceptual thinking - ability to think from planning to execution
Leadership and Influence - Ability to bring the team towards achieving strategic goals and fostering a collaborative environment.
Project Management - ability to plan, execute, and oversee projects to ensure they are completed on time and within budget.
Customer Focus - commitment to understanding and meeting the needs of key customers to build and maintain successful relationships
Communication and Collaboration - work seamlessly with stakeholders across the functions (marketing, franchise, commercial, customer management, bottlers)
Problem Solving - Aptitude for identifying issues, analyzing data, and developing innovative solutions to complex challenges
Data-Driven Decision Making - ability to generate ways of digital-first thinking about the business and identify innovative ways for delivering business outcomes
Adaptability and Flexibility - Ability to thrive in a dynamic environment, managing multiple priorities and adjusting to changing circumstances

Senior Manager, Strategic Operations & Analytics - CMG

Job Description

Required Skills