Senior Manager (L5) - Current Quality

Key Responsibilities

Supplier Quality Monitoring & Improvement

• Monitor supplier parts PPM and overall vendor quality performance.
• Conduct regular process and product audits at supplier sites.
• Assess manufacturing sites and provide training to suppliers on quality standards.
• Directly certify suppliers through on-line assessments and audits.

Complaint Management & Resolution

• Address and resolve in-house line complaints (Primary/Line/DRL/DRR/CPA) for bought-out parts.
• Resolve external customer complaints related to supplier parts (Tata-PDI, Warranty).

Component Development & Validation

• Support component development as per PRO-X process for ECN (Engineering Change Notice).
• Conduct PPAP (Production Part Approval Process) and Run at Rate (RAR) at supplier sites for ECN.
• Participate in new parts PPAP along with AQ (Advanced Quality) team.
• Assess tooling and dies at supplier end for capability and compliance.

Quality Systems & Process Improvement

• Implement Total Quality Management (TQM) practices across supplier operations.
• Actively pursue cost reduction ideas and coordinate execution, particularly at Sanand location.