Senior Manager

Job Title: Sr Manager--Global HR Shared Services

Location: Gurgaon

Mode: Hybrid

Exp: 12–22 yrs

Please send your resumes: [HIDDEN TEXT]

Job Description

We are hiring for a Fortune 500 company based in Gurgaon location,

• Experience in managing and leading teams in an HR shared service environment that offers a wide range of services across the full employee lifecycle (Hire to Retain)
• Lead and oversee all HR operational processes related to the employee lifecycle, ensuring alignment with regional compliances and organizational policies, and provide strategic direction to the team
• A track record of reliable delivery and continuous improvement in a shared service environment
• Harmonize HR processes across business units/geographies and identify opportunities for optimization
• Strong understanding of Data Protection legislation and experience managing data requests
• Exceptional interpersonal skills, sound judgment, and the ability to juggle competing priorities
• Ability to influence leaders and build relationships across the organization
• Maintain and monitor service level KPIs and SLAs for all processes
• Allocate work effectively to improve team productivity and ensure high efficiency, with mechanisms to measure performance metrics