Senior Intelligent Automation Engineer

• Work as part of Agile scrum teams to design, implement, and test solutions in support of business needs across our Automation, AI and Custom Apps portfolio
• Deliver architecture, designs, and implementations
• Participate in all aspects of our agile development process, from sprint planning to daily scrum meetings and sprint demos
• Create and execute unit tests to verify functionality
• Troubleshoot and resolve software defects
• Contribute to software design reviews and code reviews
• General to Complex technology support including troubleshooting and resolving day-to-day issues, and root cause analysis of sustaining issues
• Independently debug and resolve complex application issues and problems
• Provide application best practice guidance to end users
• Manage Application Functionality Updates, Integrations, Configurations, Releases and Security Settings
• Work on sustaining issues, enhancements, and projects
• Develop, update, and implement policies and procedures to maintain best practices across the teams portfolio
• Partner with IT resources in the overall strategy, design, operation, and continual improvement of applications services

All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodation for additional tasks and responsibilities.

Preferred Experience/Education/Skills:

• Bachelor s degree in computer science, Engineering. Masters preferred.
• 5 + years of experience with strong technical and functional experience in hands on application support, administration, configurations, integration, enhancements, and project work.
• Experience using commercially available solutions UiPath and Microsoft Power Apps.
• Experience with AI / Gen AI applications (LLMs, Prompt Engineering) a plus
• Strong technical experience in hands-on application administration and configuration of both on-premises and cloud delivered services
• Experience in a fast-paced, global, corporate environment including the ability to manage expectations and facilitate prioritization efforts
• Eagerness to learn new technology and processes
• Ability to analyze both technical and data problems then propose solutions
• Excellent oral and written communication skills
• API and scripting experience a plus
• Ability to interface well with cross-functional teammates
• Change control experience in an FDA regulated environment
• All listed requirements are deemed as essential functions to this position; however, business conditions may require reasonable accommodation for additional tasks and responsibilities.
• Willingness to work in shifts to support US business stakeholders (night shift not required).