VUVuram
Senior Group Manager - Process Training
Visakhapatnam ₹2-6 LPA Posted 17 Jun 2025
FULL TIME
People Management
Stakeholder Management
Data Analysis
Strategic Thinking
Process Improvement
Job Description
- New business Transition/Knowledge Acquisition, Transfer and Training BAU
- Work with the Training leads (Group Manager / Sr Group Manager) to ensure smooth running of training operations
- Attends meetings WBR / MBR within the program or with another department whenever necessary
- Meet & Greet with New Hire Batches and EWS New Hire programs
- Manage internal stakeholders
- Manage multiple teams and drive KPI performance
- Manage training metrics and impact to business metric
- Conduct TNI/TNA process and make recommendations for process improvements
- Liaise with stakeholders to identify process improvement projects and launch them end-to-end with collaboration
- Create value for the team by acting as a consultant for operations and identifying process improvement and quality-related initiatives
- Analyze data and suggest measures for improving revenue generation for the function
- Maintain vertical hygiene by ensuring reports, data and documents are in place
- Promote standardization by creating & maintaining training documentation
- Promote behavioral training programs and ensure maximum participation
- Act as a mentor for the team and foster an environment of learning and teamwork
- Manage Training MIS for accounts
- Ensure training documentation is in place and processes are followed
- Look for opportunities to reduce people dependencies and move towards automation and digitization
- Accounts Supported: TMC
- Reports To: Sr. General Manager / General Manager - Training
- Must-have skills: Corporate Management Experience, People Management, Strategic Thinking, Data Management and Analysis