Senior Executive - Technical Services

• Responsible to maintain customer relationship for all given territory/Given accounts, Monitoring ensuring customer satisfaction.
• Ensure Appropriate Chemical dosing at all sites and manage onsite inventory as per PO value.
• Maintaining performance guaranteed parameters as per set protocol.
• Ensuring daily Report submission and regular submission of Monthly/Weekly Report for assigned sites.
• Ensure regular data entry in ChembondFlux(online) portal.
• Visits to prescribed customer as per set frequency requirement.
• Review water parameters and guiding SIC to maintain water parameters.
• Ensure Safety protocols at all sites.

Education Qualifications

• B.Sc/Chemistry

Behavioural Profile

• Should have positive approach for given responsibilities
• Documentation knowledge of MS office to Daily service report/Monthly report
• Time Punctual specifically when it comes to deal with customer/Reporting
• Should have customer centric approach proactive action implementation to resolve issues during critical time

Desired Skills

• water treatment
• Cooling tower
• Specialty chemicals
• Chiller Treatment
• Customer relationship