Senior Executive - Store Sales

About the Role

We are looking for a dynamic and customer-focused Senior Store Sales Executive to join our store team at Wooden Street. In this role, you will be the face of the brand, helping customers find the perfect furniture and home décor items that match their style and needs. Your goal will be to create an exceptional in-store experience, drive sales, and ensure customer satisfaction while maintaining visual merchandising standards.

Key Responsibilities

• Greet customers warmly and create a welcoming atmosphere in the store.
• Understand customer needs and offer personalized product recommendations.
• Maintain expert-level knowledge of Wooden Street products, materials, and design options.
• Achieve and exceed individual sales targets through effective upselling and cross-selling.
• Handle POS transactions, payments, returns, and exchanges efficiently and accurately.
• Maintain store appearance through organized displays and timely restocking.
• Conduct inventory checks and report discrepancies to the store manager.
• Assist in executing store promotions, campaigns, and visual merchandising plans.
• Resolve customer queries and complaints in a professional and courteous manner.
• Log customer interactions and sales activities using sales management software.
• Attend product training sessions and stay updated on the latest trends and offerings.
• Ensure cleanliness and safety protocols are maintained throughout the store.
• Work collaboratively with team members to achieve overall store performance goals.

Working Conditions

• 6-day work week.
• Weekday off (no leaves on Saturdays and Sundays).
• 8.5-hour shift per day (includes 30-minute lunch break).

Requirements

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum 1-2 years of experience in retail sales or customer service preferred.
• Strong communication and interpersonal skills.
• Customer-centric mindset with a passion for helping people.
• Target-driven and eager to meet sales goals.
• Ability to thrive in a fast-paced retail environment.
• Basic knowledge of furniture or home décor products is a plus.

Benefits

• Competitive salary with attractive performance incentives.
• Structured training and skill development programs.
• Career growth opportunities within Wooden Street's expanding retail network.
• Employee discounts on products.
• Supportive team environment.
• Recognition and rewards for high performance