Senior Executive - Inside Sales

The Inside Sales Executive is responsible for driving sales growth by engaging with potential customers via phone, email, or online platforms. This role focuses on understanding customer needs, explaining company offerings, converting leads into sales, and maintaining accurate records.

Roles and Responsibilities

• Generate leads by identifying and contacting new potential customers
• Follow up on inquiries from interested clients to nurture prospects
• Communicate with customers through calls, emails, or chats to understand their requirements
• Explain product or service benefits and persuade customers to make a purchase
• Maintain accurate records of calls, emails, and customer details in the sales database
• Achieve weekly and monthly sales targets
• Collaborate with marketing and sales teams to improve strategies and share customer feedback
• Assist customers with questions or concerns before and after sales
• Stay updated on company products, services, and improve sales skills through training