Senior Executive

• Branch Management: Supervise and coordinate the operations of multiple branches within the Aster Pharmacies Group LLC
• Ensure compliance with company policies, standard operating procedures (SOPs), and regulatory requirements
• Staff Supervision: Manage and support branch staff, including pharmacists, pharmacy technicians, sales personnel, and administrative staff
• Provide guidance, training, and performance evaluations to ensure optimal team performance
• Operational Efficiency: Implement strategies and processes to optimize branch operations, including inventory management, supply chain logistics, sales targets, and customer service standards
• Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and take appropriate action
• Customer Service: Foster a customer-centric culture within the branches
• Ensure the delivery of exceptional customer service, handle customer inquiries and complaints, and resolve any issues promptly
• Implement customer loyalty programs and initiatives to enhance customer satisfaction and loyalty
• Sales and Business Development: Collaborate with the sales and marketing team to drive sales growth and achieve revenue targets
• Identify opportunities for business expansion, new product lines, and strategic partnerships
• Conduct market analysis and competitor research to inform business decisions
• Compliance and Regulatory Requirements: Ensure adherence to pharmacy regulations, healthcare standards, and industry best practices
• Stay updated with changes in pharmacy laws and regulations and implement necessary changes to maintain compliance
• Reporting and Analysis: Prepare regular reports on branch performance, sales trends, inventory management, and operational efficiency
• Analyze data to identify opportunities for cost optimization, revenue enhancement, and process improvement
• Relationship Management: Build and maintain relationships with suppliers, vendors, and other external stakeholders
• Negotiate contracts, pricing, and terms with suppliers to ensure cost-effective procurement of goods and services

Requirements:

• Bachelor's degree or higher in pharmacy, business administration, or a related field
• A pharmacy license is preferred
• Previous experience in pharmacy management, retail operations, or a similar role within the healthcare industry
• Strong knowledge of pharmacy operations, regulations, and best practices
• Excellent leadership and team management skills
• Effective communication and interpersonal skills
• Analytical mindset with the ability to analyze data, identify trends, and make data-driven decisions
• Proven track record of achieving sales targets and driving business growth
• Familiarity with inventory management systems and supply chain logistics
• Customer-oriented mindset and commitment to delivering exceptional customer service
• Understanding of financial management principles, budgeting, and cost control
• Proficiency in using Microsoft Office Suite and other relevant software applications
• Flexibility to work in a dynamic and fast-paced environment