Senior Director - Account Management

• Manage the business and deliver the service proposition to clients, ensuring full end-to-end management for individual clients.

• Own client relationships according to defined strategies and serve as a trusted advisor.

• Proactively identify client development opportunities, including cross-sell and upsell initiatives.

• Oversee commercial and service aspects of client relationships, ensuring seamless delivery and profitability.

• Lead, motivate, and develop teams aligned with client objectives and organizational culture.

• Collaborate with other departments to develop and execute strategies that grow the client's business.