Senior Consultant - SAP BASIS

Role Overview

We are seeking a highly skilled SAP Basis Lead / Senior Consultant to manage and oversee the end-to-end SAP Basis operations across a broad SAP landscape, including S/4HANA, ECC, PI/PO, GRC, Solution Manager, Fiori, Web Dispatchers, and cloud connectors. The ideal candidate will bring extensive hands-on experience with both on-premise and cloud-based SAP solutions, including SAC, BTP, IAS/IPS, IBP, C4C, and C4E, and possess strong technical expertise in high availability and disaster recovery (HA-DR) on Azure.

Key Responsibilities

• Manage daily operations and administration of SAP systems, ensuring system health, performance, and availability across multiple landscapes.
• Provide hands-on support and configuration for both on-premise and cloud-based SAP solutions, including SAC, BTP, IAS/IPS, IBP, C4C, and C4E.
• Administer HA-DR environments on Azure hyperscaler, ensuring DR readiness and regular failover testing.
• Conduct proactive monitoring, log analysis, and performance tuning to prevent outages or performance degradation.
• Execute SAP technical maintenance activities:
• Kernel upgrades
• Support Package updates
• OSS Note implementation
• System refreshes and client copies
• Transport management and troubleshooting
• Manage job scheduling and monitoring using SAP Solution Manager or external scheduling tools.
• Perform and support SAP HANA and MS SQL Server database administration tasks.
• Lead and participate in incident, problem, and change management using tools like ServiceNow or equivalent ITSM platforms.
• Conduct monthly system health checks, capacity planning, and maintain a roadmap for system enhancements.
• Collaborate with infrastructure, security, and SAP functional teams to ensure seamless integration and operations.
• Mentor and review work of junior Basis consultants; support their technical and professional development.
• Create and maintain operational documentation, SOPs, system architecture diagrams, and runbooks.
• Ensure audit readiness by enforcing security hardening, patching, and system compliance protocols.
• Support SAP Security teams in resolving issues related to user management, role authorizations, and GRC compliance.
• Coordinate with SAP for OSS incidents, solution optimization, and system improvements.
• Lead root cause analysis (RCA) for major incidents and define preventive measures.
• Manage planned/unplanned downtimes, including stakeholder communication and technical coordination.
• Continuously improve alerting and monitoring systems to ensure proactive issue detection.

Qualifications & Experience

• Bachelor's degree in Computer Science, Information Technology, or a related discipline
• 8–12 years of SAP Basis experience, including at least 3–5 years in a lead or senior role
• Strong experience with S/4HANA, ECC, SAP PI/PO, GRC, SolMan, Fiori, Web Dispatchers
• Hands-on exposure to SAP Cloud solutions: SAC, BTP, IAS/IPS, IBP, C4C, C4E
• Proven knowledge of HA-DR setups on Azure or similar hyperscaler environments
• Expertise in SAP HANA and MS SQL Server database administration
• Experience in ITSM tools like ServiceNow, and solid understanding of ITIL processes
• Experience working with compliance audits, system security, and data protection standards