Senior Claims Adjuster

Key Responsibilities

• Review, code, and assign claims to appropriate diaries.
• Act as a point of contact for field operations regarding claim investigations.
• Investigate claim details, collect evidence, and examine the facts of each case.
• Determine and place reserves on claims within the delegated authority limits.
• Engage with claimants, witnesses, police, and hospitals as part of the investigation and settlement process.
• Negotiate and settle claims, seeking approvals as required.
• Submit claims to Third-Party Administrators (TPAs), including litigated claims, along with required documentation.
• Communicate field-related trends or safety issues to supervisors or HSSE personnel.
• Prepare reports or conduct analysis as assigned.
• Collaborate professionally with internal teams and external parties, upholding bp's mission, vision, values, and commitment to diversity.

Experience and Qualifications

• Graduate with a minimum of 2 years of experience in claims or insurance.
• 2 years of full-time claims adjusting experience preferred.
• Experience in investigation or technical knowledge related to claims handling is an advantage.
• Associate in Claims (AIC) certification or other relevant industry designations is a plus.
• Strong verbal and written communication skills are essential.

You Will Work With

• Operations teams across the field
• Third-Party Claims Administrators (TPAs)
• Treasury, Finance, and Legal teams
• HSSE team for addressing safety-related concerns