Senior Campaign Operations Analyst

Job Summary

• Overview About Business Unit: The Mid-Market Operations team delivers on the human promise of our powerful platforms
• It s a thoughtful balance of human and machine; conscientious ad ops specialists executing flawlessly to drive business outcomes for our clients while relentlessly automating to allow us to do our best work
• On a path of continuous improvement, the team passionately performs to accountable standards and energetically pursues self-development for mastery in the face of a fast-changing technology landscape
• Were looking for someone with experience in digital media campaign management and troubleshooting
• Joining Epsilon as an Senior, Campaign Operations Analyst, youll play an integral role in coaching and developing a team of Campaign Operation associates as well as helping our global clients achieve their business goals
• All our team members are provided an extensive training programme
• Youll bring hands-on experience and develop your team, a broad understanding of digital marketing and onsite personalization, from both a technical and commercial perspective
• We encourage continuous learning and pride ourselves in supporting the progression of our team
• You will be responsible for configuration, trafficking, testing and quality assuring client display campaigns
• This is a unique opportunity to join an ambitious, leading digital marketing business

Responsibilities Essential Functions and Responsibilities:

• Coach, mentor and support Associate Campaign Operation Analysts Build and configure digital display campaigns
• Work on multiple projects simultaneously and prioritise workload to ensure a smooth launch of each campaign within the set deadline - prioritisation is key
• Validate the set-up of all campaigns both in pre-launch and post-launch to ensure they meet requirements
• Test new product releases ensuring user experience remains intact
• Collaborate across Sales, Account Management, Media Delivery, Product and Engineering teams to produce high quality results
• On-going support, troubleshooting technical setups and maintenance of existing clients
• Become an expert in our platforms and processes
• Conceptualize and develop automation projects to be used company wide
• Ownership of your development
• Actively seek out opportunities to learn and support those around you

Qualifications

• 5-8 years experience configuring digital display campaigns
• Experience coaching and mentoring, ideal but not mandatory
• A Bachelor degree and/or relevant courses
• Working knowledge of HTML and CSS languages
• Demonstrable interest in digital marketing and tech
• Keen attention to detail
• An excellent team player
• Ambition and a desire to learn
• Curiosity and an aptitude for problem solving
• Strong time management and prioritisation skills
• A pro-active, self-starter that thrives working in a fast-paced environment
• Excellent written and verbal communication skills
• A collaborative, positive can-do attitude
• You're adaptable, every day will provide a different challenge