Senior Associate.Revenue Cycle Management.Aster Global Centre - India

• As a Senior Associate in Revenue Cycle Management, you will be responsible for ensuring the efficient and effective functioning of the revenue cycle processes within a healthcare organization
• You will oversee various aspects of revenue cycle operations, including patient registration, charge capture, coding, billing, claims processing, denial management, and accounts receivable follow-up
• Your primary goal will be to optimize revenue generation, maximize collections, and minimize denials to ensure the financial health of the organization

Responsibilities

• Revenue Cycle Oversight: Manage and supervise the revenue cycle operations, ensuring compliance with regulatory requirements and industry best practices
• Develop and implement strategies to optimize revenue generation and enhance cash flow
• Monitor key performance indicators (KPIs) and financial metrics to identify trends, areas for improvement, and potential revenue leakage
• Collaborate with cross-functional teams, such as clinical departments, finance, coding, and compliance, to streamline revenue cycle processes
• Billing and Claims Management:Oversee the timely and accurate submission of claims to third-party payers, including Medicare, Medicaid, commercial insurance companies, and self-pay patients
• Monitor claim status and work closely with the billing team to resolve any coding or billing discrepancies
• Analyze denial patterns, identify root causes, and implement corrective measures to minimize denials and maximize collections
• Stay updated with changes in healthcare regulations, payer policies, and coding guidelines to ensure compliance and accurate billing
• Accounts Receivable Management:Review and analyze accounts receivable aging reports to identify delinquent accounts and take appropriate actions for timely payment
• Implement strategies for effective accounts receivable follow-up, including phone calls, appeals, and negotiations with payers and patients
• Collaborate with the finance team to reconcile payments, identify posting errors, and resolve outstanding balances
• Provide guidance and support to the team in resolving complex billing and reimbursement issues
• Process Improvement:Continuously assess revenue cycle processes, identify inefficiencies, and recommend process improvements to enhance operational efficiency and revenue integrity
• Implement automation and technology solutions to streamline workflows and reduce manual intervention
• Conduct regular audits and reviews to ensure compliance with coding guidelines, billing regulations, and internal policies
• Develop and deliver training programs to educate staff on revenue cycle best practices, coding updates, and compliance requirements

Qualifications

• Bachelors degree in Healthcare Administration, Business Administration, or a related field (master's degree preferred)
• Experience in revenue cycle management or healthcare finance
• Strong knowledge of healthcare reimbursement systems, billing regulations, and coding guidelines (eg, CPT, ICD-10, HCPCS)
• Proficiency in using revenue cycle management software and electronic health record (EHR) systems
• Familiarity with third-party payer requirements, including Medicare, Medicaid, and commercial insurance
• Excellent analytical and problem-solving skills with the ability to interpret financial data and identify trends
• Strong leadership and team management abilities
• Effective communication and interpersonal skills to collaborate with various stakeholders
• Certified Professional Biller (CPB) or Certified Revenue Cycle Specialist (CRCS) certification is a plus
• Note: The above job description is a general outline and may vary depending on the organization and its specific requirements

Role: Customer Success, Service & Operations - Other

Industry Type: Medical Services / Hospital

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Customer Success, Service & Operations - Other

Education

UG: Any Graduate

PG: Any Postgraduate