Senior Analyst I Software Engineering

• A deep understanding of Observability Dynatrace preferably (or other tools if they are well versed).
• Provisioning and setup metric in any observability tool Dynatrace, Prometheus, Thanos, or Grafana, alerts and silences
• Development work (not just support and running scripts but actual development) done on:
• Chef (basic syntax, recipes, cookbooks) or Ansible (basic syntax, tasks, playbooks) or
• Terraform basic syntax and GitLab CI/CD configuration, pipelines, jobs
• Proficiency in scripting Python, PowerShell, Bash etc. This becomes the enabler for automation.
• Proposes ideas and solutions within the Infrastructure Department to reduce the workload through automation.
• Cloud resources provisioning and configuration through CLI/API specially Azure and GCP. AWS experience is also ok Troubleshooting SRE approach, SRE mindset.
• Provides emergency response either by being on-call or by reacting to symptoms according to monitoring and escalation when needed
• Improves documentation all around, either in application documentation, or in runbooks, explaining the why, not stopping with the what.
• Root cause analysis and corrective actions
• Strong Concepts around Scale & Redundancy for design, troubleshooting, implementation

Mid Term

• Kubernetes basic understanding, CLI, service re-provisioning Operating system (Linux) configuration, package management, startup and troubleshooting System Architecture & Design - Plan, design and execute solutions to reach specific goals agreed within the team.

Long Term

• Block and object storage configuration Networking VPCs, proxies and CDNs