Senior Analyst, Client Services Operations

The day-to-day responsibilities include but are not limited to:

• Perform in-depth research on financial markets, companies, and economic trends to support investment decisions and strategic planning Ability to demonstrate high level of attention to detail and self-review.
• Utilize financial databases and market platforms such as Bloomberg, Refinitiv, and Cap IQ to gather and interpret financial data and market information.
• Compile, analyze, and interpret financial data to create detailed reports and presentations for stakeholders, highlighting key insights and recommendations.
• Continuously update knowledge and skills related to financial databases and analytical tools to enhance research capabilities
• Act as an SME for respective service offering.
• Maintain 100% OTD (On time Delivery) and > 99% quality for all submitted tasks.
• Participate and contribute to team huddles.
• Onboarding new projects/tasks to improve utilization of the team.
• Ensure any feedback (including breach/errors) found in the process is informed to the team Manager instantly.
• Ensure timely response and high stakeholder engagement.
• Build effective collaborative relationships with colleagues and managers. Coordinate regularly with multiple project teams to ensure alignment with strategic objectives.
• Delivering high quality output through constructive review and feedback.
• Participate in regular discussions, meetings and email communications to understand and interpret research requirements. Communicate project status and deliver products and services ensuring stakeholder satisfaction.
• Achieve maximum efficiency and reduce turnaround time gradually.
• Adhere to set quality and turnaround time targets and ensure adherence to policies and procedures.
• Assisting in preparing and presenting the results of your analysis in a clear and concise manner.
• Ensure adherence to Kroll policies, procedures and protocols at all times.
• Work cross-functionally to collect data and manage projects.
• Working with management to build and maintain client relationships.
• Adequately assist team lead on client calls.
• Proactively support key initiatives that have been delivered to implement change.
• Maintain project tracker/time tracker and act as a query solver for the team.

Requirements:

• Bachelor s degree (preferably in BAF, BFM, B. Com, BMS, BBI, BBA, etc. )
• MBA or MMS from an accredited college or university.
• Between 3-5 years of related experience in financial secondary research.
• Strong understanding of financial statements and accounting concepts, with preferred background/exposure in financial reporting, financial modeling.
• Proficiency in Microsoft Office is essential, with strong skills in MS Excel and MS PowerPoint being highly desirable.
• Experienced with market platform navigation of databases like Bloomberg, Refinitiv, Cap IQ, etc.
• Excellent research, analytical and problem-solving skills.
• Commitment to long-term development with flexibility to handle multiple tasks and tight timelines.
• Strong written and verbal communication skills to interact cross-functionally and/or with seniors, with an ability to convey messages in a clear and structured manner.