Security Consultant - CyberArk

Job Responsibilities:

• Supervise and mentor a team of CyberArk support professionals, fostering collaboration and skill development
• Oversee the operational aspects of CyberArk solutions, ensuring 24/7 availability, scalability, and optimal performance
• Lead the resolution of CyberArk-related incidents and problems, coordinating with technical teams and stakeholders to ensure timely and effective solutions
• Collaborate with the security team to implement and enhance security controls, policies, and procedures for privileged access management
• Monitor system performance, conduct regular health checks, and proactively identify and address potential performance bottlenecks
• Plan and execute system upgrades, patches, and enhancements, ensuring minimal disruption to ongoing operations
• Maintain thorough documentation of configurations, processes, and procedures related to CyberArk operations
• Coordinate with CyberArk vendors for support, troubleshooting, and escalations to ensure timely issue resolution
• Drive continuous improvement initiatives to enhance the effectiveness and efficiency of CyberArk operations
• Generate regular reports on system performance, incident management, and operational metrics for management review
• Willing to work in 24/7 operations and project support activities

Required Education:

• Bachelor's Degree

Preferred Education:

• Master's Degree

Required Technical and Professional Expertise:

• Proven experience in CyberArk operations and support, with a minimum of 4+ years of hands-on experience
• Professional certifications such as CyberArk Certified Trustee (CCT) or Certified Delivery Engineer (CDE)
• Strong knowledge of privileged access management concepts and CyberArk technologies
• Experience in organizations to control, monitor, and secure privileged access across their IT infrastructure
• Good exposure in endpoint
• Analytics capabilities to identify unusual or suspicious activities related to privileged access