ID

Security Analyst

IDESLABS
Mumbai5-8 LPA Posted 15 May 2025
FULL TIME
Mis Reports
Windows Troubleshooting
Vpn
Root Cause Analysis

Job Description

Job description

B2 Role : L1/ L2 Support resource ( 2 years experience in DLP):

1. Daily Summary Report with list of activities to be shared on daily.

2. Configure Client tasks

3. Purge events on frequent basis Help Desk Support

4. Support in Troubleshooting during Agent installation

5. Providing VPN evidences

6. Support user in installation or uninstallation of Agents

 7. Support in resolving Agent Communication issues

8. Support in Agent Upgrade

9. Generate and share MIS reports with end user

10. Troubleshooting Policy related issues

11. Whitelisting of IPs, PF IDs

 12. Sharing of granular details of Infringements.

3. Provide Root cause analysis documents

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