IT
Job Description
Responsibilities :
- The service will be provided during business hours 4:30 PM to 01: 30 AM IST.
- Consultant will process incidents, service requests, project tasks, bug fixes, process improvement initiatives and provide maintenance and support services for the client SAP platform.
- Consultant will monitor tickets created in client tools, attend meetings as necessary, interact with client end users, and abide by client escalation protocols.
- Consultant will be proficient in business English language.
- Consultant will generate documentation and root cause analysis as requested.
- Consultant will integrate with client teams and third-party vendors teams as requested to provide support services.
- 5+ years of exp in TM
- Looking for someone with tm version 9.3 or higher
- Looking for a SAP TM support resource to work on a T&M basis.
- Must have SAP TM sidecar experience.
- SAP embedded experience is an added advantage.=