SAP Success factor Onboarding

Must Have :

• 8+ years of SAP SuccessFactors experience in a consulting & delivery role 
• 3+ full life cycle SuccessFactors Onboarding 2.0 implementations including Onboarding 1.0 to ONB 2.0 migrations and support. 
• Active Certification in SuccessFactors Onboarding 2.0 Modules, with certification in Employee Central (EC) a being required.
• Strong cross functional knowledge of the SuccessFactors system with special focus on Employee Central, Recruiting, Onboarding 2.0, People Analytics for Onboarding reports. 
• Good knowledge on troubleshooting Onboarding 2.0 issues including build for custom solutions and propose workarounds for customers to address product challenges. 

Good to Have :

•  Understand and evaluate business requirements 
• Follow ITIL Processes in order to execute support activities. 
• Work on Incidents/Changes/Service Requests created by the customer within the agreed SLA 
• Trouble-shoot issues and offer solutioning and user guidance when needed 
• Interact with vendors regarding system upgrades, break fix,    
•  performance, availability, and system uptimes 
• Ensure regular connects with Onsite team for providing daily status updates 
•  Maintain project documentation (Validation documents/KEDB etc.) and adhere to customer's quality policy and procedures. 
• Presenting the status of work to customer in Weekly and Monthly Status Meetings 
•  Provide service improvement suggestions