TATata Consultancy Services Limited
SAP Success factor Employee Central
Mumbai ₹5-7 LPA Posted 19 Mar 2025
FULL TIME
Sap Success Factors
Troubleshooting
Onboarding
Job Description
Must Have :
- 18+ years of SAP SuccessFactors experience in a consulting & delivery role
- 3+ full life cycle SuccessFactors Onboarding 2.0 implementations including Onboarding 1.0 to ONB 2.0 migrations and support.
- Active Certification in SuccessFactors Onboarding 2.0 Modules, with certification in Employee Central (EC) a being required.
- Strong cross functional knowledge of the SuccessFactors system with special focus on Employee Central, Recruiting, Onboarding 2.0, People Analytics for Onboarding reports.
- Good knowledge on troubleshooting Onboarding 2.0 issues including build for custom solutions and propose workarounds for customers to address product challenges.
Good to Have :
- Understand and evaluate business requirements
- Follow ITIL Processes in order to execute support activities.
- Work on Incidents/Changes/Service Requests created by the
customer within the agreed SLA
- Trouble-shoot issues and offer solutioning and user guidance when
needed
- . Interact with vendors regarding system upgrades, break fix,
- performance, availability, and system uptimes
- . Ensure regular connects with Onsite team for providing daily status
updates
- Maintain project documentation (Validation documents/KEDB etc.)
and adhere to customer's quality policy and procedures.
- Presenting the status of work to customer in Weekly and Monthly