TA

SAP Success factor Employee Central

Tata Consultancy Services Limited
Mumbai5-7 LPA Posted 19 Mar 2025
FULL TIME
Sap Success Factors
Troubleshooting
Onboarding

Job Description

Must Have :

  • 18+ years of SAP SuccessFactors experience in a consulting & delivery role 
  • 3+ full life cycle SuccessFactors Onboarding 2.0 implementations including Onboarding 1.0 to ONB 2.0 migrations and support. 
  • Active Certification in SuccessFactors Onboarding 2.0 Modules, with certification in Employee Central (EC) a being required. 
  • Strong cross functional knowledge of the SuccessFactors system with special focus on Employee Central, Recruiting, Onboarding 2.0, People Analytics for Onboarding reports. 
  • Good knowledge on troubleshooting Onboarding 2.0 issues including build for custom solutions and propose workarounds for customers to address product challenges. 

Good to Have :

  • Understand and evaluate business requirements 
  • Follow ITIL Processes in order to execute support activities. 
  •  Work on Incidents/Changes/Service Requests created by the  

 customer within the agreed SLA 

  • Trouble-shoot issues and offer solutioning and user guidance when   

needed 

  • . Interact with vendors regarding system upgrades, break fix,    
  •   performance, availability, and system uptimes 
  • . Ensure regular connects with Onsite team for providing daily status  

  updates

  •  Maintain project documentation (Validation documents/KEDB etc.)  

 and adhere to customer's quality policy and procedures. 

  •  Presenting the status of work to customer in Weekly and Monthly