ID
Job Description
ob description
The customer has requested assistance in the form of the following Services:
Subject Matter Expertise (SME): SAP provides Customers with consultants skilled in a particular area or discipline. The consultants assist the Customer by providing information and/or performing activities that require relevant skills. The areas of skills and activities to be performed will be further defined below:
IS-Oil functionalities
- Financials Management Accounting o MM Logistics
- Technology BASIS
- Technology ABAP
- Solution Architect
- Assist in identifying a potential area for performance improvement of the core business processes, technical stability of the SAP solution, data consistency and stable operation of critical interfaces and operations readiness
- Assist Customer in preparing for SAP-related activities hereunder
- Assist Customer in identifying potential areas for reducing total cost of operations and optimization (continuous improvement) of
- SAP Software solution
- Assist Customer in coordinating the maintenance support process for SAP solutions
- Assist Customer with the implementation of recommended actions (including providing reports on support related topics) resultingfrom SAPs deliverables hereunder as well as any other SAP support services
- Provide guidance to Customer s support team on the use of SAP tools (such as SAP Note Assistant, SAP Notes Search and SAP
- Solution Manager), if required
- Work with the Customer team in sharing relevant best practices with the End User Team.