SAP Hybris Developer

Responsibilities:

L2 Support:

• Perform Incident Management and handle Service Requests.
• Manage User Provisioning and Access Management.
• Execute Ongoing Operations activities.
• Facilitate Transition from existing teams.
• Troubleshoot and resolve issues related to the Hybris platform.
• Provide technical guidance and support to other team members.
• Maintain comprehensive documentation of the development process and solutions.
• Engage in Client Interaction to translate business objectives into technical solutions and ensure client satisfaction.

L3 Support:

• Conduct Analysis, Design, Build/Change, and Unit/System Testing.
• Create and implement SAP customizations and extensions on the Hybris platform.
• Develop Hybris-based e-commerce solutions.
• Perform Configurations, Code Fixes, and Data Loads.
• Execute Release management activities.

Coordination & Collaboration:

• Coordinate L2 and L3 activities with Product Owners and Customer coordination groups.
• Collaborate with cross-functional teams including business analysts, designers, and other developers.
• Conduct code reviews and ensure adherence to best practices and coding standards.

Support Process:

• Understand and contribute to O1 and O2 support processes.
• Contribute to application support and maintenance projects.

Required Skills:

• Basic understanding of Java, Spring Framework, RESTful web services, and API integrations.
• Excellent problem-solving skills and attention to detail.
• Strong communication and teamwork abilities.
• Experience in interaction with customers.
• Knowledge of O1 and O2 support processes.
• Ability to troubleshoot and resolve issues on the Hybris platform.
• Strong analytical skills for L3 support (Analysis, Design, Build/Change).
• Capability to perform configurations, code fixes, and data loads.
• Familiarity with release management activities.
• Ability to coordinate with product owners and cross-functional teams.
• Proficiency in conducting code reviews and ensuring coding standards.

Qualifications:

• Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
• Certifications (Plus): Certifications in SAP Hybris, Agile methodologies, and other relevant areas.