SAP ERP Customer Service (CS)

Roles & Responsibilities:

• Participate in end-to-end SAP ERP Customer Service (CS) implementation projects.
• Understand and analyze business processes in SAP CS to ensure alignment with organizational requirements.
• Configure, customize, and troubleshoot SAP CS modules to meet business needs.
• Collaborate with cross-functional teams to ensure seamless integration with other SAP modules (e.g., SD, PM).
• Perform debugging, testing, and issue resolution during implementation and post-go-live support.
• Document functional specifications, processes, and solutions for SAP CS implementations.