SAP CRM Consultant

SAP CRM Solution Design & Implementation

• • Lead the design and implementation of Service CRM solutions in S/4HANA.
• • Configure and support service request, service order, and service contract management.
• • Work with business stakeholders to gather and refine requirements.
• • Integrate Service CRM with SD, FI, and Logistics (MM) modules.
• • Provide expertise in Installed Base and Warranty Management.

Project & Team Collaboration

• • Guide testing, user training, and cutover activities.
• • Collaborate with offshore and onsite teams across the project lifecycle.

Client Engagement & Soft Skills

• • Maintain strong communication and client-facing interactions.
• • Exhibit self-driven accountability and proactive problem-solving.