Salesforce Developer

• Provide day-to-day administration, troubleshooting, and maintenance of the Salesforce platform, ensuring alignment with automotive business processes.
• Support the continued build-out of key reports and dashboards, manage data administration, and uphold data integrity.
• Recommend new features and improvements to optimize platform utility and user adoption.
• Provide technical specifications and maintain comprehensive documentation for system configurations and business processes.
• Design, build, and deliver tailored Salesforce solutions, incorporating advanced MuleSoft integrations.
• Follow and promote best practices, including security procedures and data handling guidelines.
• Develop and integrate Salesforce systems to enhance efficiency in key areas of the business, particularly focusing on automotive workflows.
• Provide coaching in Salesforce best practices to enhance user experience and system utility.
• Utilize Salesforce automation to streamline internal processes, reducing redundancy and enhancing workflow efficiency.
• Collaborate with multiple stakeholders to understand project requirements, facilitate process analysis sessions, and develop impactful technology solutions.
• Identify project issues and risks, presenting viable alternatives to maintain system integrity and data security.

Required Skills and Qualifications:

• Minimum 3+ years of experience with technical implementations of customer projects within the Salesforce ecosystem, with at least 1-2 full implementation lifecycles.
• Advanced experience in Salesforce configurations and customizations.
• Proven expertise in CRM process design and implementation, preferably within the automotive industry.
• Experience with enterprise integration tools and ETL processes, specifically with MuleSoft integration.
• Strong presentation and communication skills to effectively manage stakeholder expectations.

Preferred Skills and Qualifications:

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.
• Experience with other Keyloop DMS and SAP.

Important Notes:

• Must have implemented at least one latest DMS (Dealer Management System) with Salesforce.
• MuleSoft implementation experience in at least one project.
• Knowledge and implementation of ETL processes.