Salesforce Business Analyst

We are actively seeking a highly skilled and experienced Salesforce Business Analyst with LOS (Loan Origination System) expertise to join our client's team through Acme Services. This pivotal role requires strong end-to-end Business Analyst experience coupled with a deep understanding of the Salesforce platform. The ideal candidate will be instrumental in bridging the gap between business needs and technical solutions, particularly within a loan origination context, ensuring successful implementation and optimization of Salesforce-based systems.

Key Responsibilities

• End-to-End Business Analysis: Conduct comprehensive end-to-end Business Analysis for Salesforce implementations, covering requirements gathering, process mapping, solution design, and user acceptance testing.
• Salesforce Expertise: Leverage strong experience on Salesforce to identify opportunities for leveraging platform capabilities to meet business objectives effectively.
• LOS Specialization: Apply mandatory LOS (Loan Origination System) experience to analyze, design, and optimize Salesforce solutions specifically tailored for loan origination processes.
• Requirement Management: Translate complex business requirements into clear, concise, and actionable functional specifications and user stories for development teams.
• Stakeholder Collaboration: Facilitate workshops and discussions with stakeholders at all levels to elicit, validate, and prioritize business requirements.
• Solution Validation: Support testing phases, including UAT, to ensure that implemented solutions meet business requirements and are aligned with expected outcomes.

Skills

• Strong experience on Salesforce as a platform.
• Proven track record as an end-to-end Business Analyst.
• LOS (Loan Origination System) experience is mandatory.
• Proficiency in requirements gathering, documentation, and process modeling.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work effectively with both business and technical teams.

Qualifications

• Bachelor's degree in Business Administration, Information Technology, or a related field.
• Relevant Salesforce certifications (e.g., Salesforce Administrator, Salesforce Sales Cloud Consultant) are highly desirable.
• Demonstrable experience in business analysis within financial services, specifically with loan origination systems.