MEMerkle BB
Salesforce Business Analyst
Pune ₹3-8 LPA Posted 4 Jun 2025
FULL TIME
Agile Scrum
Salesforce Administrator
Time Management
Training
Sales
+2 more
Job Description
- ResponsibilitiesAssist in gathering and documenting business requirements from stakeholders.
- Analyze current business processes and identify areas for improvement.
- Document functional and technical requirements, user stories, and acceptance criteria.
- Create process flow diagrams and other visual representations of business processes.
- Support the configuration and testing of Salesforce solutions.
- Assist in the development of training materials and user documentation.
- Provide ongoing support to users and address user questions.
- Work with the development team to ensure requirements are understood and implemented correctly.
- Participate in Agile ceremonies, including sprint planning, daily scrums, and sprint reviews.
- Effectively communicate with team members and stakeholders.
- Requirements4+ years of experience working as a Business Analyst.
- Understanding of Sales Cloud features, opportunity management & Sales Processes.
- Familiarity with Salesforce out-of-the-box functionality.
- Experience with Agile process and principles.
- Strong analytical and problem-solving skills with excellent organizational and time management skills.
- Excellent verbal and written communication skills.
- Ability to work remotely and asynchronously with team members across different countries and time zones.
- Be able to manage the complexity of communications depending on the audience, whilst maintaining clarity of communication.
- Must be a self-starter and willing to get stuck in.
- Strong organizational skills and resourcefulness.
- Proven ability to deliver on commitments.
- Salesforce Administrator 201 Certification preferred.
- Certifications such Certified Agile Product Owner, Certified Agile Scrum Master etc would be advantageous.