Job Title: Sales Team Leader – US Process (B2B Voice)

Location: BKC, Mumbai (On-site)

Experience: 6–8 Years

CTC: Up to ₹12 LPA max

Employment Type: Full-time

Shift: US Night Shift (Mandatory)

Job Summary

The Sales Team Leader will be responsible for leading, mentoring, and managing a team of sales executives in a target-driven US B2B voice process. The role focuses on driving revenue growth, improving team performance, strengthening pipeline management, and ensuring high-quality customer engagement.

This position requires a strong leader who can coach from the front, support high-value deal closures, and consistently drive performance in a fast-paced sales environment.

Key Responsibilities

Lead, manage, and motivate the sales team to achieve and exceed revenue targets
Assign sales targets and track daily, weekly, and monthly KPIs
Conduct regular call monitoring, performance reviews, and feedback sessions
Coach and mentor team members through structured training and skill development
Develop and execute sales strategies to improve conversion ratios
Monitor pipeline health, follow-ups, and forecasting accuracy
Support executives in closing high-value or strategic deals
Ensure adherence to company policies, pricing guidelines, and sales processes
Analyze sales data and present performance reports to management
Maintain strong relationships with key clients and stakeholders
Personally engage with clients when required for closures and escalations

Key Skills & Competencies

Strong leadership and people management skills
Excellent communication and negotiation abilities
Proven ability to drive revenue and meet aggressive targets
Strong objection-handling and deal-closing skills
Analytical mindset with data-driven decision-making ability
Experience in pipeline management and forecasting
Proficiency in CRM tools and MS Office
Ability to work in US Night Shift (Mandatory)
High ownership, accountability, and performance orientation

Qualifications & Experience

Bachelor's degree in Business, Marketing, or related field (preferred)
6–8 years of total sales experience
Minimum 3–4 years in a Team Leader / Assistant Manager – Sales role
Proven track record of achieving or exceeding team revenue targets
Experience in International / US Voice Process preferred

Key Performance Indicators (KPIs)

Team revenue target achievement
Conversion rate improvement
Pipeline growth and forecasting accuracy
Individual performance upliftment
Customer acquisition and retention
Team productivity and engagement levels

Work Environment

Fast-paced, high-energy, target-driven sales setup
US B2B outbound voice process
On-site role at BKC, Mumbai
Leadership role requiring active involvement in deal closures and client follow-ups

Sales Team Leader – US Process (B2B Voice)

Job Description