PRProbus Insurance Broker
Sales Support / Sales Coordinator
Kolkata ₹3-7 LPA Posted 21 Aug 2025
FULL TIME
Reporting
Customer Support
appointment scheduling
Sales
Job Description
- Key Responsibilities:
- Customer/PoSP Query Management:
- Attend calls from customers and PoSPs, addressing their queries and requirements efficiently.
- Provide detailed and accurate information regarding products, services, and processes.
- Sales Data Collection:
- Gather relevant sales information from customers and PoSPs and organize it into easily readable formats.
- Ensure data is entered and maintained in the system for reporting and analysis.
- Customer/PoSP Follow-Up:
- Follow up with customers and PoSPs to ensure they are satisfied with products and services.
- Address any concerns or issues promptly, escalating them as necessary.
- Sales Goal Monitoring:
- Monitor the progress of salespersons to ensure they are on track to meet their sales goals.
- Assist in managing the sales pipeline and ensuring timely action on leads and opportunities.
- Reporting & Data Sharing:
- Provide necessary reports and data to the sales team, offering insights into customer feedback and sales performance.
- Ensure the sales team is updated on key metrics and customer inquiries.
- Appointment Scheduling:
- Schedule meetings and appointments between clients, PoSPs, and the sales team.
- Ensure smooth coordination of calendars to facilitate effective client interactions.
- Sales Process Support:
- Assist the sales team in pre and post-sales processes, providing support where needed.
- Manage and maintain sales-related documents and reports.