Sales Operations - GP Review and Audit Associate

Overview:

The ISS STOXX Index Gateway Providers Review and Audit team is responsible for ensuring that data is distributed to correct client entities via packages and to users as negotiated and agreed by a contract. In future, this team will also be accountable for facilitating changes in client permissions.

We are seeking an Associate who will support these reviews. The ideal candidate will become an orchestrator of various operational activities whilst contributing to key organizational goals. This role will report to the Lead of the Gateway Providers Review and Audit team in Mumbai and build collaborative relationships with various key stakeholders across ISS STOXX divisions.

Responsibilities:

• Periodic review of Gateway Providers Reports
• Highlight exceptions to Vendors, seeking resolution
• Identify additional licencing opportunities and directing them to Sales
• Co-ordinate with the Sales team for resolving issues
• Timely communication to key stakeholders for change in client permissions
• Maintain a tracker and log book for exceptions highlighted and issues resolved.
• Facilitate internal reporting
• Acts as a bridge between Client Success, Permissioning and Sales teams.
• Enable continuous improvement.

Qualifications:

• Bachelors/Masters in a related field with 5 to 7 years of post-qualification experience.
• Ability to work independently.
• Strong written and verbal communication skills in English.
• Demonstrated problem solving ability with attention to detail.
• Can do attitude and a pro-active hands-on mindset.
• Ability to effectively collaborate with various stakeholders.
• Effectual organizational skills with the ability to deliver in a fast-paced environment and meet tight deadlines.
• A strong team player who is organized and meticulous in approach