Sales officer - Sales-Micro Mortgages

Key Responsibilities

• Acquire new customers by effectively communicating product features and benefits
• Convert leads into sales by addressing customer needs, objections, and queries
• Build and maintain strong relationships with existing customers to ensure satisfaction and loyalty
• Provide exceptional customer service and resolve complaints promptly
• Work towards achieving individual and team sales targets, track progress, and report performance
• Conduct market research to identify potential customer segments and develop targeting strategies
• Collaborate with sales team to prepare presentations, proposals, and contracts
• Coordinate with marketing, product management, and customer support for seamless customer experience
• Maintain accurate sales records, customer information, and sales pipeline using CRM
• Contribute to sales strategies, marketing campaigns, and promotional activities to drive growth
• Continuously enhance product knowledge through training, workshops, and self-learning
• Stay updated on industry trends, competitor activities, and best practices