Sales Manager / Team Leader

Key Responsibilities:

• Sales Team Management:
• Lead and manage a high-performing sales team, ensuring alignment with company sales goals.
• Set clear team and individual sales targets and monitor performance.
• Provide coaching, training, and mentoring to team members, helping them reach their potential.
• Conduct regular one-on-one and team meetings to review performance, share feedback, and provide motivation.
• Foster a positive, competitive, and collaborative team culture.
• Sales Strategy & Execution:
• Develop and execute a robust sales strategy to achieve business targets and objectives.
• Oversee the implementation of the sales plan and ensure targets are met within specified timelines.
• Collaborate with marketing, customer support, and other departments to drive sales initiatives.
• Continuously evaluate and adjust sales strategies based on market conditions and team performance.
• Client Relationship Management:
• Build and maintain strong, long-lasting relationships with key clients.
• Identify new business opportunities and cross-sell/up-sell to existing clients.
• Resolve any client concerns or issues to ensure customer satisfaction and retention.
• Sales Reporting & Analysis:
• Monitor and analyze team performance through detailed sales reports and KPIs.
• Prepare regular sales forecasts, reports, and presentations for senior management.
• Use data and analytics to improve team performance and sales processes.
• Business Development:
• Identify potential markets and expand the company's footprint by acquiring new clients.
• Engage in high-level negotiations and close large deals with major clients.
• Attend industry events, conferences, and networking meetings to build relationships and generate leads.
• Team Development & Performance Management:
• Set performance expectations and regularly review team and individual goals.
• Conduct performance appraisals and provide constructive feedback.
• Identify and address any training or development needs within the team.
• Customer Feedback & Market Trends:
• Collect and analyze customer feedback to ensure continuous improvement in sales processes and product offerings.
• Stay informed about industry trends and competitor activities to remain competitive in the market.

Qualifications & Skills:

• Experience:
• Proven experience in a sales management role, ideally 3-5 years, with a track record of achieving sales targets.
• Experience leading and managing a sales team.
• B2B/B2C sales experience depending on the company profile.
• Skills:
• Strong leadership and people management skills.
• Excellent communication, negotiation, and interpersonal skills.
• Strong analytical skills with the ability to analyze sales data and adapt strategies accordingly.
• Ability to work under pressure and manage multiple priorities.
• Proficient in CRM software (Salesforce, HubSpot, etc.) and Microsoft Office Suite.