Sales Manager

Role & responsibilities

We are seeking a dynamic and result-oriented Sales Manager to lead our DST (Direct Selling Team) vertical for Business Loans. The ideal candidate will be responsible for driving sales through DST channels, managing a high-performing sales team, and achieving business targets in alignment with organizational goals. This role requires a deep understanding of the SME/MSME lending market, excellent people management skills, and a proven track record of meeting or exceeding sales targets.

Key Responsibilities:

• Team Management:
• Recruit, train, and manage a team of DST executives.
• Motivate and mentor team members to achieve individual and group targets.
• Monitor team performance and provide timely feedback and support.
• Sales & Business Development:
• Drive sales of unsecured Business Loans through DST channels.
• Identify new sourcing channels, market segments, and partnership opportunities.
• Ensure timely lead generation, follow-ups, and conversions.
• Analyze market trends, competitor activities, and recommend strategies for growth.
• Process Management:
• Ensure adherence to credit policy, documentation requirements, and KYC norms.
• Coordinate with internal stakeholders like Credit, Operations, and Collections for seamless disbursements.
• Monitor TATs and ensure high customer satisfaction throughout the loan process.
• Compliance & Reporting:
• Ensure compliance with regulatory and organizational guidelines.
• Prepare and share regular MIS reports, forecasts, and performance updates with leadership.

Key Requirements:

• Bachelor's degree Must
• 3-6 years of relevant experience in retail lending, with a focus on business loans or SME lending.
• Prior experience in managing DSTs or channel sales is a must.
• Strong knowledge of lending processes, credit appraisal, and financial documentation.
• Excellent communication, interpersonal, and negotiation skills.
• Ability to work under pressure and deliver consistent results.