Sales Director (Retail Tech and Solutions)

Key Roles and Responsibilities:

• Generate, qualify, and close sales opportunities through the entire sales cycle.
• Apply deep understanding of complex technology needs within businesses to offer tailored solutions.
• Develop and maintain a strong pipeline of prospects; cultivate and manage relationships to drive sales growth.
• Identify customer pain points and lead strategy sessions with prospects and clients to propose effective technology solutions.
• Use quantifiable data and insights to make informed business decisions and prioritize sales efforts.
• Create and present detailed proposals that align with customers' strategic initiatives and purchasing capacity.
• Retain customers through responsiveness and proactive support, identifying upsell and cross-sell opportunities.
• Consistently meet or exceed assigned sales targets.
• Apply knowledge of technology operations, corporate infrastructure, networking, and enterprise applications.
• Ensure customer satisfaction and loyalty by maintaining regular communication and resolving issues promptly.
• Drive demand generation activities using virtual/video meetings, email campaigns, blogs, social media, and other digital marketing channels.

Requirements:

• Strong understanding of Cloud computing models including IaaS, SaaS, and PaaS.
• Proven track record of consistently achieving or exceeding sales quotas, developing leads, qualifying prospects, and closing deals.
• Ability to build trust and rapport through clear, confident, and sincere communication across multiple channels (video, email, phone, face-to-face).
• Strategic thinker with holistic understanding of business models and sales processes.
• Strong problem-solving skills; adept at analyzing sales patterns and applying lessons learned to improve future performance.
• Excellent communication skills, both verbal and written.
• Ability to adapt behavior and approach to achieve better sales outcomes.
• Proficient in sales technologies, CRM tools, sales intelligence platforms, and Microsoft Office Suite.
• Commitment to continuous professional development and self-improvement.
• Passionate, driven, and results-oriented mindset.
• Bachelor's degree preferred.