Sales Coordinator

Responsibilities:

Customer Interaction:

• Communicate effectively with customers to provide information and support.
• Explain product features, benefits, and usage to customers.
• Maintain strong relationships with customers to ensure satisfaction and repeat business.

Sales Coordination & Support:

• Coordinate the sales team by managing schedules, filing important documents, and disseminating relevant information.
• Ensure the availability of sales-related equipment, materials, and resources.
• Assist in preparation and organization of promotional materials or events.

After-Sales & Complaint Management:

• Respond to customer complaints promptly and provide appropriate after-sales support.
• Inform clients of any unforeseen delays or issues and provide timely solutions.

Data Management & Reporting:

• Store and organize financial and non-financial data electronically.
• Generate and present reports to management on sales activities and customer interactions.

Compliance:

• Ensure all activities adhere to company policies, laws, and regulations.