Sales Capability Manager

The Sales Capability Development Manager will lead the end-to-end sales capability building cycle, aligning efforts with state and regional strategies. This role is responsible for identifying capability gaps, designing robust development programs, and embedding best practices to build a future-ready sales organization across all channels and levels.

Key Responsibilities:

• Strategic Capability Roadmap:
• Develop and articulate a sales capability roadmap aligned with organizational strategic priorities.
• Capability Blueprint Execution:
• Partner with the Sales Head to design and implement the Sales Capability Blueprint for all sales verticals and channels.
• Needs Identification:
• Proactively assess current and future training needs across all levels of the salesforce—from Sales Representatives to Branch Managers—and across channels including General Trade, Modern Trade, Parlors, HDC, and E-Commerce.
• Program Design & Rollout:
• Design and execute structured development programs that enhance the effectiveness and efficiency of the salesforce, incorporating global and local best practices.
• Performance Insights & Analysis:
• Develop insights using data and performance metrics to measure capability development outcomes and adjust strategies accordingly.
• Stakeholder Collaboration:
• Collaborate with regional and category teams to ensure consistency, alignment, and effective implementation of capability initiatives.
• Sales Team Enablement:
• Motivate, coach, and upskill sales teams to meet evolving market demands and performance expectations.
• Competency Frameworks:
• Define and embed functional sales competencies across levels to standardize performance and behavioral expectations.