Key Responsibilities

Primary Medical Review: Conduct thorough medical assessments of cases, including evaluating seriousness, labeling, causality, adverse event coding, and narrative reviews.
Data Management: Update and document daily case data and feedback in appropriate trackers and tools to facilitate effective tracking and workflow management.
Deliverable Accountability: Assume complete responsibility for all assigned deliverables, ensuring adherence to quality, compliance, and productivity SLAs and KPIs.
Training and Guidance: Provide training and guidance to the case processing team on medical aspects of case processing.
Quality Control: Perform secondary medical reviews (QC role) and retrospective reviews of cases (QA role) to measure quality, identify error trends, and determine training needs and areas for improvement.
Aggregate Review and Analysis: Conduct aggregate medical reviews and signal detection/analysis activities as required.
Client Relationship Management: Enhance existing client relationships and foster a culture of high customer service.
Process Improvement: Participate in process improvement initiatives across the organization.

Safety Physician