Revenue & Yield Management:
Plan, evaluate, implement, and continuously improve all processes related to Revenue Management and Yield Management for optimizing OTA (Online Travel Agency) performance.
Maximize revenue opportunities by adjusting pricing and inventory strategies in line with market demand and competitor performance.
Develop, monitor, and adjust sales and pricing strategies to achieve revenue targets.
Inventory & Distribution Strategy:
Independently implement an effective hotel inventory distribution strategy, ensuring accurate rates and inventory allotments are maintained across the RMS/GDS/CRO and property PMS in a timely manner to maintain rate parity.
Manage both online and offline inventory while balancing the organization's core business requirements and ensuring maximum revenue.
Market & Competitive Analysis:
Conduct thorough competitive and demand analysis to identify new revenue opportunities and challenges at specific properties.
Work with Compset, third-party partners' data, and internal data to pinpoint potential areas for revenue generation.
OTA Relationships & Client Management:
Build and maintain strong client relationships with OTA platforms, negotiating deals including commissions, PLB, MIB, etc.
Resolve conflicts with OTA agents and their customers, ensuring that service quality and customer satisfaction are maintained.
Content Management & Online Presence:
Regularly update and maintain Oxygen Resorts Pages on OTA platforms, ensuring engaging and accurate hotel descriptions, showcasing USPs, uploading stunning photos, and maintaining consistent content.
Monitor and manage guest reviews, ensuring a 90%+ rating on OTA platforms to drive business visibility.
Operational Coordination & Reporting:
Collaborate with other functional departments and resorts to ensure smooth operations and efficient business processes.
Prepare MIS reports on a daily, weekly, and monthly basis to track revenue performance and opportunities.
Prepare annual budgets and near/long-term revenue forecasts for hotel performance.
Platform Expansion & New Business Opportunities:
Constantly evaluate new OTA platforms, assess their suitability, and onboard them for new business opportunities to expand the property's market reach.
Ad-hoc Responsibilities:
Carry out other duties as assigned to contribute to the effective functioning of the revenue management and OTA teams.

Revenue & OTA Manager

Job Description

Required Skills