Retail Trainer

Key Responsibilities:

• Design and implement orientation programs for sales teams.
• Conduct onboarding training sessions for new hires.
• Serve as a consultant to sales staff, providing guidance on challenges encountered on the job.
• Assign mentors and coaches to support the development of new sales team members.
• Observe interactions between salespeople, cashiers, and clients to identify areas for improvement.
• Assess training needs for both individuals and teams.
• Organize role-playing activities and simulations to prepare staff for difficult client interactions, including handling objections.