Reservation & Revenue Assistant

Key Responsibilities:

• Process and input FIT/Group reservations following hotel reservation policies.
• Ensure all reservations are accurately actioned within the same working day.
• Assist with inputting group reservations rooming lists.
• File processed reservations in designated areas.
• Take personal responsibility to address all enquiries promptly.
• Prepare a three-month market segment outlook and monitor daily results versus forecasts for plan achievement.
• Complete and analyze month-end reports.
• Outline risks and opportunities related to meeting rooms versus guest room availability and present at weekly meetings.
• Perform any other duties assigned by the manager.