Required US travel sales meta

Key Responsibilities:

• Handle inbound calls, chats, and web leads from US customers generated via meta search platforms.
• Sell international flight tickets (mostly to/from the US), travel insurance, and other related services.
• Understand customer travel needs, provide competitive itineraries, and convert leads into confirmed bookings.
• Use GDS systems (Sabre, Amadeus, or Galileo) to check fares, availability, and process bookings.
• Achieve daily/monthly sales targets and maximize revenue per sale.
• Upsell additional services such as baggage, seat selection, insurance, and hotel bookings.
• Follow quality standards, maintain compliance, and provide a positive customer experience.
• Manage post-sales queries including date changes, cancellations, and refund requests.
• Stay updated on airline policies, fare rules, promotions, and industry changes.

Requirements:

• 1 to 6 years of experience in US travel sales, preferably with exposure to meta search campaigns.
• Proficiency in using GDS systems (Sabre, Amadeus, Galileo).
• Strong communication skills in English with a neutral or US accent.
• Proven track record of achieving or exceeding sales targets.
• Ability to handle high call volume and quick turnarounds.
• Comfortable working night shifts (US timings).
• Good knowledge of fare structures, airline rules, and international destinations.

Preferred Qualifications:

• Experience working with leads from platforms like Google Flights, Kayak, Skyscanner, or Momondo.
• Exposure to working in OTA (Online Travel Agency) environments.
• Familiarity with travel CRM and booking tools.
• Knowledge of airline consolidator fares and contracts.