PRPradeepit Consulting Services
Remote Technical Support Engineer
Bangalore ₹2-6 LPA Posted 22 Jul 2025
FULL TIME
Technical Support Engineering
San
Tape Libraries
Aix
Storage
+1 more
Job Description
- Engineering Graduate, ideally in Information Technology or Computer Science
- At least 2 years of experience working in the area of customer support
- Experience on installation, logical configuration, and troubleshooting of IBM / EMC / Hitachi / NetApp storage products
- Skills on Brocade / Cisco SAN switches
- Skills on IBM / Quantum / HP / Dell tape libraries
- Experience on connecting/configuring AIX / Solaris / Linux / Windows hosts to various storage products
- Log collection and analysis on storage products
- Performance analysis and addressing performance issues
- Excellent customer-facing and communication skills
- Fluency in English – both verbal and written
- Willingness to work during alternative time zone shift