Relationship Manager – Premium Accounts

Client Acquisition & CASA Management

• Acquire new high-end current account clients through lead generation
• Achieve monthly CASA acquisition targets
• Ensure smooth onboarding and activation of customers
• Ensure customers maintain required balances and start transactions within defined timelines (M1 & Q1)

Cross-Selling & Product Promotion

• Promote additional banking products such as insurance, merchant acquiring, trade, FX, CMS/DSB
• Liaise with Branch Managers and product teams to provide suitable business solutions

Customer Engagement & Digital Adoption

• Drive adoption of digital banking channels (internet banking, DSB)
• Maintain high-quality customer interactions and records
• Provide regular updates to branch and regional management

Compliance & Risk Management

• Ensure adherence to KYC, AML, and internal banking policies
• Maintain compliance with organizational guidelines