Relationship Manager – Premium Accounts

Client Acquisition & CASA Management

• Acquire new high-end current account clients through lead generation
• Achieve monthly CASA acquisition targets
• Ensure smooth onboarding and activation of customers
• Maintain required balances and encourage transactions within defined timelines (M1 & Q1)

Cross-Selling & Product Promotion

• Identify opportunities to cross-sell banking products such as insurance, merchant acquiring, trade, FX, and CMS/DSB solutions
• Liaise with Branch Managers and product teams to provide the right business solutions

Customer Engagement & Reporting

• Drive adoption of digital banking channels (internet banking, DSB)
• Maintain high-quality customer interactions and records
• Provide regular updates to branch and regional management

Compliance & Risk Management

• Adhere to KYC, AML, and other regulatory requirements
• Ensure compliance with internal policies and guidelines