Relationship Manager - CEQ Finance

New Business Prospects

• Originate new business opportunities within the SME and infrastructure sectors through direct sourcing and open market channels.

Customer Acquisition

• Acquire new SME customers and manage their proposals through the entire credit cycle, from origination to disbursement.
• Achieve targeted New-to-Business (NTB) acquisition numbers.

Business Generation

• Engage with existing SME clients to identify new business opportunities and generate incremental revenue.

Cross-Selling

• Cross-sell a range of retail banking products (loans, deposits, insurance, leasing, wealth products) to SME clients to maximize revenue per customer.

Portfolio Quality

• Maintain a strong credit portfolio by ensuring Early Delinquency (ED) levels are within defined thresholds.
• Ensure timely resolution of Post Disbursement Documents (PDDs), deferrals, and other compliance requirements.

Compliance & Regulations

• Ensure strict compliance with all regulatory guidelines and internal risk policies.
• Stay informed of regulatory updates impacting SME banking operations.

Key Skills & Competencies:

• Proven track record in SME customer acquisition and relationship management
• Strong understanding of credit underwriting, lending products, and banking compliance
• Ability to drive business through cross-selling and upselling strategies
• Excellent communication, negotiation, and analytical skills
• Knowledge of regulatory norms (RBI, banking codes) and portfolio monitoring tools